Will American Home Shield Cover Cost Of Drywall Repair Due To Leaky Swap Cooler
American Dwelling Shield - Should I Renew?
My married woman and I bought a 23-twelvemonth-old dwelling in Carrollton last July. Long story short, I'thou leaning towards renewing the AHS Home Warranty policy considering I accept three (three!) original air conditioning units. All work very well, but I bet few have ever fabricated it to 30 in Texas.
The ballpark judge to fully replace 1 unit is $10k. The annual home warranty premium is $514, with a $75/Merchandise Service Call fee to file a claim.
I've always heard 2d paw stories about how home warranty companies suck, but only heard one positive review (albeit about a refrigerator) from somebody with first hand feel. Accept any of you filed an HVAC claim with American Home Shield? If so, can you tell me about your experience?
I don't want to pay a premium for an additional headache when a unit goes out, but it certain would besides exist nice to have a warranty company embrace a significant portion of the price of a new unit.
The items covered in the contract are listed below, please let me know if they're excluding something big:
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1. HEATING COVERED ITEMS: All components and parts of the following heating systems: Forced air (gas, electric, oil) Geothermal Wall mounted heaters Flooring furnaces Packet units Heat pumps Mini-splits Hot water or steam circulating oestrus Electric baseboard. When repairing or replacing a Covered Item, if such repair or replacement requires component or function upgrades to maintain compatibility and/or compliance with SEER (Seasonal Energy Efficiency Ratio), HSPF (Heating Seasonal Performance Factor), or refrigerant standards, AHS will cover such upgrades and will as well comprehend necessary associated upgrades to duct connections, plenums and indoor electrical lines up to and including the disconnect. NOT COVERED: Outside or underground piping, well pump, and well pump components for geothermal and/or water source estrus pump Fuel storage tanks Portable units Humidifiers Dehumidifiers Radiant cable heat Fireplace, grain, pellet, coal, or wood heating units (even if just source of heating).2. AIR Conditioning COVERED ITEMS: All components and parts of the following air workout systems: Ducted central electric divide and package units Geothermal Evaporative coolers Wall air conditioners Mini-splits. When repairing or replacing a Covered Particular, if such repair or replacement requires component or part upgrades to maintain compatibility and/or compliance with SEER (Seasonal Energy Efficiency Ratio), HSPF (Heating Seasonal Functioning Factor), or refrigerant standards, AHS will cover such upgrades and volition besides cover necessary associated upgrades to duct connections, plenums and indoor electric lines upwardly to and including the disconnect. NOT COVERED: Exterior or underground pipage, well pump, and well pump components for geothermal and/or water source heat pump Window units H2o towers Humidifiers Dehumidifiers Chillers, chiller components, and water lines Portable units.
3. DUCTWORK COVERED ITEMS: Leaks or breaks in ductwork (sheet metal, duct lath, and flex duct including vapor bulwark) from heating and/or air conditioning unit(south) including registers or grills. Where covered repairs require access to ductwork, AHS volition only provide access to, and sealing of ductwork through unobstructed walls, ceiling or floors, and will return access openings to a crude cease. If a leak is detected as a result of legally mandated diagnostic testing (non covered by AHS per Department D), AHS will repair and supersede accessible and unobstructed ductwork.
This was years ago, but they blew off my Air conditioning replacement on my condo for reasons I don't retrieve.
Not much assistance, I know. For the cost of the year information technology seems similar it's a least worth a shot.
We have them and will not be renewing when ours expires in July.
From my experience (a claim on our pool pump besides as a poorly plumbed upstairs bathtub that was dripping water onto the chief bedroom ceiling) they'll send the cheapest, sketchiest folks they tin can discover who volition practise but enough to "set up" the issue. With our pool pump, information technology meant irresolute an o-ring to a even so improper o-ring, but it stopped the leaking for that solar day (this was within a few weeks of us owning the home with our first puddle and having no idea near them...now I would just handle it myself).
I did a flake of enquiry on my own when trying to decide if we'd want to keep it and basically anybody seems to concur on in hopes that if their A/C unit dies, they'll get a overnice, shiny new ane. What I seemed to find was story afterwards story of folks who basically had to keep making service calls while the folks would do whatever tricks they could to get the unit going over again. Who knows the validity of information technology, but I did hear multiple claims where people finally did have units completely die and AHS substantially refunded their premiums and refused to handle the cost of the repair.
I came across very few situations where people had expensive repairs that were handled well, simply I'm sure they're out there (and permit'due south be honest - the unpleased person is much more probable to write about their experience versus the pleased customer).
That said, to me, it merely isn't worth the headache, specially because I would assume if they do encompass it, they'll likely to go with the absolute cheapest unit of measurement they can find.
Boosted Notation: I will say that they were very responsive and their claim process was super easy. Basically, go online and put in your phone number/accost to lookup your account, then a few clicks to brand a merits and specify the type of consequence. Normally within 3-v hours, I'd get a telephone call from a local identify that had been assigned the task so it was just nigh when they could get out in that location. For the leak it was aforementioned day, if I recall correctly, while the pool was side by side 24-hour interval, I believe. The guys on the leak actually did an okay job, but information technology basically covered them repairing the leak only (i.e. no fixing the holes they had to cut in the drywall) and they ended up having to replace my bleed on the upstairs toilet and used the cheapest one available as opposed to 1 that really matched what we had.
AHS is the worst company you could utilise. Look at different companies.
My renewal is coming up besides, I'd like to hear recommendations for another company.
FWIW, according to my dad, any claims that he has filed have been taken care of. The other side of that is yes, it will be the cheapest item they can utilize but they will give yous the option to pay the difference to get what you want. The example below happened to my dad at my parent's house.
I.E. Stainless steel dishwasher with "x" features goes out & cannot be repaired. AHS replaces it for the $75 service fee with another dishwasher with the same "X" features, only it'south not stainless steel. You would take to pay the upcharge for the stainless steel model.
After saying that, I call back they have replaced his pool pump 5 times and at $250 each, he'south washed pretty well. Of course each 1 is a $75 fee.
Nosotros have a habitation warranty and had problems with the dishwasher. It worked "ok" merely was old, worn out and on its last legs.
They sent out a coiffure the outset fourth dimension, we paid $lx for the service telephone call. They concluded up sending out iii more crews before finally agreeing to just go the states a new i. (this took about two-iii weeks, and was VERY annoying just it was still working the whole fourth dimension) The one they offered was $700, not stainless steel but costless install. I said no, I just wanted the money and I'd buy my ain, they said ok.
We got a check in three days subsequently that conversation, and had Home Depot deliver and install the model we wanted. I got Hd to requite us the cost of the dishwasher two weeks prior to our buy (auction price) and free install as well.
Then... We might exist keeping ours for another year or so.
i don't have specific experience with AHS, we had old republic, only nosotros did take our Air-conditioning fail nether the warranty.
the contractor they sent us was garbage and they simply approved to fix a half-ass job. so, i chose to take their check and hire my own contractor to set information technology right.
so, you may be able to go that road with AHS if information technology'southward something you're worried nearly happening.
This was 6 years ago, but seems to be par for the grade from what I have read. We had AHS and an original 27 yr old system when we bought our business firm vi years ago. Within 6 months, we had them out 3 times. The last time was in August, and they didn't have someone come out for five days. The guy I talked to was the first decent visitor we had come up out. He said we could employ the cost of the repair to a new unit, and if we didn't plan to renew the policy, nosotros could tell AHS to exclude the HVAC from their policy since it would be covered by manufacturer'due south warranty. AHS would actually give us money for non having to cover it. Repairs were I think $800, and so we got somewhere around $400 for excluding the HVAC on the AHS policy. All attributed to the new unit of measurement. The repair guy even said that AHS will repair repair repair at all costs to avoid replacing.
We have AHS, and information technology has paid for itself with the AC failures I have had to deal with in a 20 yr sometime house. I have found a Plumbing/HVAC visitor that I like and trust that accepts AHS, and so whenever I take an issue I schedule a telephone call with the company and they call AHS once they are onsite and verify the issue I have reported. Information technology is the only way I take figured out how to consistently get a reliable company on a service call.
Thanks for all the responses folks! It seems like the warranty is halfway decent, but non good enough to recommend.
I should have said this earlier, just I'm also considering "subscribing" to ane of the maintenance plans from an HVAC company to either supplement the AHS warranty or in place of it. I hope my units last 23 more years merely programme for them to go out in the next few years.
Oh the joys of disinterestedness!
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We have AHS, and it has paid for itself with the AC failures I have had to deal with in a xx year old house. I have constitute a Plumbing/HVAC company that I like and trust that accepts AHS, so whenever I have an issue I schedule a call with the company and they phone call AHS once they are onsite and verify the issue I have reported. Information technology is the simply style I have figured out how to consistently get a reliable company on a service call.
I come across you lot're located in Dallas - which company?
Sirius Plumbing and AC
http://siriuspac.com/
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Thank you for all the responses folks! It seems like the warranty is halfway decent, only non good plenty to recommend.I should have said this before, but I'1000 also considering "subscribing" to one of the maintenance plans from an HVAC company to either supplement the AHS warranty or in identify of it. I hope my units last 23 more years but programme for them to go out in the next few years.
Oh the joys of equity!
When it comes to A/C units, expecially if they're the originals on a 23 year old domicile, it called living on borrowed time! As ineffecient every bit they are yous surely don't want to hope for them to last some other 23 years!
Gary believe it or not they're rather efficient. They warm and cool the house chop-chop. Our bill last month was just nether $72, and I don't remember information technology got college than $250 last summer (a very mild summer if I remember correctly).
At $10k times 3, that would have a while to "save" $30,000 through electrical bills
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